It's not a resort. It's not a hostel. It's your base for experiencing Playa del Carmen like a local: breakfast in a tropical garden, remote work with a view, sunset cocktails on the rooftop. All without hopping in a taxi.
Take advantage of a special sale with exclusive benefits for your next stay. Enjoy kids stay free, up to 45% off, and up to 50% off on selected travel dates. Offer is subject to availability and restrictions.
Escape to the heart of the Riviera Maya. Enjoy an exclusive stay with an infinity pool, private lounge chairs, and the best view of the Caribbean. Book today and get 35% off your next adventure in the sun! 🌴☀️
📅 Book before May 17th, 2026.
✈️ Travel between April and July 10th, 2026.
Restrictions apply. Subject to availability. Taxes not included.
Exclusive Rate for Peninsula Residents
( Quintana Roo, Campeche, Yucatán )
From $1,145 per night
Using code TPLOCAL
Subject to availability*
Restrictions apply*
Up to 30% off
Book before July 31, 2026
Travel from December 22, 2026 to April 03, 2027
Subject to availability*
Restrictions apply*
Up to 35% off
Book before July 31, 2026
Travel from August 16 to December 21, 2026
Subject to availability*
Restrictions apply*
Up to 30% off
Book from June 03 to July 31, 2026
Travel before August 15, 2026
Subject to availability*
Restrictions apply*
From the loft with a hammock on the balcony to the suite with a private kitchen. Each room is designed for a different type of trip. Which one is yours?
Standard King
Explore Room
Standard Double
Explore Room
Deluxe Family Room
Explore Room
Loft
Explore Room
Suite
Explore Room
24H Reception
Rooftop with outdoor pool and bar
Restaurant
Free WiFi throughout the accommodation
Gloria V on TripAdvisor
"The attention from reception Wendy was very nice as I am an older person she supported me with all my doubts and with technology the cleanliness was excellent a very nice hotel. And hygienic and spacious the rooms very equipped the hotel is very well located I recommend it completely."
Luis Alberto P. on TripAdvisor
"Excellent place, has room with air conditioning, pool, location on fifth avenue to go out shopping and walking, beach one block away. Friendly treatment from reception Wendy and José Manuel, has private parking with shade, very safe place."
Victoria Rosales on Google
"I love it is a very comfortable place in all aspects, has fridge, kitchen, the room is very comfortable, two televisions, the Hotel is incredible, the roof I loved Very kind at reception !! I want to return"
Berenice Ainat on Google
"The rooms super spacious and beautiful, air conditioning and fans, everything super cute, recommendable"
Hotel The Palm is part of Arriva Hospitality Group, a proudly Mexican company with over 50 years of experience in hotel operations. We specialize in creating memorable experiences for our guests, always ensuring the best value for money at each of our properties.
Discover more about us and explore all our properties across Mexico's top tourist destinations on our official website.
LEARN MORE
